UnitedHealthCare Data Nuances

UnitedHealthcare posts many of their facility rates under "custom" codes (Code Type "CSTM-ALL"), making it difficult to find rates for many common codes. But in our web platform, we have implemented a data crosswalk, mapping custom codes to typical procedure codes, to ensure you can find the rates you are looking for. Check out this video here for more details: https://www.loom.com/share/cddd2eb9f5be4ac3be6e769393f4b113?sid=776ae8a1-3cc4-426c-b5e3-77cf4845206a

In addition, UnitedHealthcare often puts "11" in their Place of Service field, even when the rate may not be specific to only an office setting. This is something to watch out for when filtering UnitedHealthcare's data in our platform.

Finally, if you are searching for behavioral health-related codes in UnitedHealthcare's postings, you should instead be searching under the Optum network, which is where UnitedHealthcare's behavioral health rates will appear.