Signal Watch

Last updated: October 23, 2026

We're excited to introduce Signal Watch, a rate alert mode designed to notify you whenever a competitor experiences a rate change! It is currently available in Payer Peer Service Lines and Peer Rates mode, with more report types coming soon!

HERE is a video tutorial on how Signal Watch works!

Setting up a Signal Watch

You can initiate a Signal Watch in 3 ways:

  1. Click the "+" button next to "Watch" in the top navigation bar. This will take you directly to the Signal Watch configuration panel, where you can build a "Watch" report by following the embedded instructions

  1. Go to your Signal Watch dashboard by clicking on "Watch" in the top navigation bar and selecting "New Watch," which will bring you to the Signal Watch configuration panel with some embedded instructions

  1. Build out a Payer Peer Service Lines report and then click "Watch for updates"

Once you've constructed a Signal Watch report, you'll be brought to a "Watch Preview" page where you can finalize it.

To finalize and create a Signal Watch report, click "Create" in the upper right corner and confirm your desired baseline behavior.

Selecting a baseline

There are two types of baseline to select within Signal Watch:

  • Consistent: New monthly rate data is benchmarked against a fixed CMS baseline of your choosing

    • For example: If baseline year 2026 is selected, % of CMS for each available month - incl. 2025 months - would be calculated using a fixed 2026 CMS baseline

  • Dynamic: New monthly rate data is benchmarked against the latest baseline for that month

    • For example: The latest 2026 rates will be benchmarked against the latest 2026 CMS baseline, while 2025 rates will be benchmarked against the corresponding 2025 CMS baseline

Important note: If the "dynamic" baseline is selected, % of CMS change month over month may be driven by a rate change, CMS baseline change, or both. Receiving a Signal Watch notification with dynamic baseline selected does not guarantee a rate change.

Once you've selected a baseline and hit "Confirm," the report will load into a Signal Watch, which can take up to a few minutes.

Tip: If the report is still on the loading screen after a few minutes, click refresh to see the final output

Interpretating the output

In your Signal Watch report, there are a few important pieces of information (boxed in red):

  • Baseline type: Consistent or dynamic; if dynamic, what baseline was selected

  • Trend of % of CMS: % change in % of CMS period over period

    • E.g., for UNVERSITY MEDICAL CENTER, Aug 2026 % of CMS (63%) is compared to Aug 2025 % of CMS (133%), which is a ~52.6% decrease.

  • # of codes: The count of codes used to calculate each provider's % of CMS in each time period

Note: Once a Signal Watch report is created, no further adjustments could be made to it

From here, every time a Signal Watch report experiences a change in % of CMS for any provider group(s), you will receive a notification in your email!

Viewing and managing your notifications

Once a Signal Watch is created, notifications will appear in the dashboard and, if you choose, as a summary email.

Finding your notifications

Click the bell icon (Notifications) in the left navigation, next to Users and Help. A pink dot on the bell means you have unread notifications.

Once you click on "Notifications," you'll be brought to your notification panel to view your notifications and manage your notification settings

Click the gear icon at the top of the notifications panel. Both settings are on by default:

You’ll also see the pink dot on the Watch tab in Signal and on any watch with new updates. When you have unread notifications, the Home page shows a banner. Click View to open them.

Reading a notification

Each notification shows the watch name, what changed, and when it was sent:

  • Rate Changes: the watch found rate movement.

  • Data Refreshed: new data arrived, but rates didn’t change.

Unread notifications are bold with a pink dot. Read ones are grayed out.

Managing notifications

  • Open a watch: Click a notification to go to that watch. It’s marked as read automatically.

  • Mark as read/unread or delete: Hover over a notification and use the check mark or trash icon. Deleting a notification doesn’t affect the watch.

  • Update everything at once: Click the bell with the number at the top of the panel to Mark all as read, Mark all as unread, or Delete all.

Additional functions

View Original Report

You can view the underlying Payer Peer Service Lines report for each Signal Watch by clicking on the "View Report" button in the upper right corner.

Signal Watch Dashboard

There is a dedicated Signal Watch dashboard that allows you to view all the Signal Watches created across your account, along with their configuration and selected baseline.

Notification Toolbar / Management

Every Signal Watch has a notifications toolbar. It controls two things:

  • whether you get notified about the watch

  • what the watch notifies everyone about

The toolbar sits in the header of every watch, to the left of Filters. A smaller version is on each row of the Watch list. It has two parts:

  • Notify Me toggle: turns your own notifications for this watch on or off.

  • Gear icon: opens the Manage notifications panel.

Once you click the gear icon, you can manage the notifications for the watch. Make sure to click save after changes.

  • Notify when sets what counts as an update for this watch

    • Note: This setting applies to everyone subscribed to the watch, not just you.

  • Recipients lists the people on your account who can be notified. Check a teammate’s box and click Save to add them.

    • Note: Once a teammate is added, you can’t remove them. Each person controls their own subscription by turning off Notify Me on the watch.

  • Notification history shows past notifications this watch has sent you.

Archiving

Archive a watch (from the ⋯ menu) to stop notifications for all subscribers. Unarchiving turns them back on for everyone.

Troubleshooting

  • Notify Me is on, but I’m not getting anything. Check your personal notification settings. If in-app and email notifications are both off, no watch can notify you.

  • A teammate doesn’t want notifications. Ask them to turn off Notify Me on the watch.

  • My teammate’s notifications changed when I edited Notify when. That’s expected. The setting applies to everyone on the watch.

  • I don’t see Save in the panel. It only appears after you make a change.